Wilkinson’s fully automated mail audit questionnaires provide an effective, computerized audit solution. This unique, specialized concept provides information specific to each insured and manual classification by generating each mail audit questionnaire based on the policy. Also, follow-up memos ask only for missing information, so there is no repetition.

• guarantee a response rate that exceeds industry standards
• offer optional timing sequences for mailings
• provide a summary for 100% of mail audits

Our hybrid service provides an economical bridge between the value of a telephone audit and the detail of a physical audit.

• guarantee audits completed by experienced field auditors
• offer all supporting documents attached in PAM for carrier review and verification
• provide the quality of a physical audit without the expense